Help Centre

Everything you need to know.

Help Centre

All your questions answered.

Browse our most frequently asked questions below — click any category to get started.

⚰️
Getting Started
Setting up your vault and understanding your plan
🔐
Your Vault & Modules
How to fill in each section of your vault
👥
Nominated Contacts
Managing your nominated contacts and their role
🤝
Managed Service
What our agents do and how the process works
💳
Billing & Subscription
Managing your plan, payments and cancellation
🔒
Security & Privacy
How we keep your data safe and secure
📋
Legal & Compliance
Wills, LPAs and what Exit Plan can and cannot do
🔄
Your 6-Month Review
Why reviews matter and what to update
Getting Started